Intelligent practice technology. Human care.
Four products that take over the admin around the appointment. Start with one, add more when you're ready.
Available now
RemindMed Flow
For any appointment-based business: practices, therapists, clinics and studios. Patients arrive on time, and nobody waits in the dark.
From R349/month excl. VAT
- Automatic remindersAn SMS the day before and an hour before every appointment, sent without anyone lifting a finger.
- Live delay alertsWhen the day runs late, reception taps once and upcoming patients are told how late and when to arrive. Nothing is sent without reception's approval.
- "You're next" messagesPatients can wait in their car or a coffee shop and come back when it's nearly their turn.
- Reception dashboardToday's list on a tablet, with one tap for "patient in" or "no-show", and a prompt when someone hasn't been seen yet.
- Coming soon within FlowRecalls ("time for your next visit"), Google review requests and a monthly "money saved" report.
Available now: limited pilot places
RemindMed Clinical
For doctors and clinics. Walk into every consult prepared, and leave with notes already written.
From R1,500/month excl. VAT, or R1,999 as part of the Practice Suite
Every note is approved by the doctor before it's saved. RemindMed Clinical never diagnoses.
- Pre-consult readinessThe patient completes a short intake form. You see a clear one-screen summary before they walk in: reason for visit, allergies, current medication.
- AI consult notesRecord the consult and add a short closing update of what you did, such as procedures or injections. AI turns it into structured notes.
- Next-visit summaryA short summary ready for your next visit with the patient, or for a locum who has never met them.
- Built with consentPatients agree to recording on the intake form, and audio is deleted once notes are approved.
Coming soon
RemindMed Front Desk
A WhatsApp AI receptionist that books, reschedules and answers common questions 24/7, feeding straight into your diary.
- Book at 9pmPatients book on WhatsApp whenever suits them, without phoning during office hours.
- Reschedule without the phoneChanges go straight into the diary, and reminders update automatically.
- Common questions answeredHours, directions, fees and what to bring, answered instantly.
- Digital intake and consent formsPatients complete them on their phone before arriving.
- WhatsApp and SMS broadcastsHoliday hours, flu season reminders and practice news.
- Bespoke workflowsTell us the task that eats your team's time, and we'll automate it.